Author Topic: Forgotten user name or password?  (Read 9238 times)

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Forgotten user name or password?
« on: April 28, 2018, 09:57:45 AM »
If you are a member of ClubTOW and have forgotten your user name or password, it's likely we can re-establish your account by retrieving your user name or resetting the password.  Simply send an email to admin@clubtow.org (from the email account you'd initially registered with the forum) describing the issue.  We will ask a question or two in an attempt to confirm your account isn't being hijacked. 

Please note: you may only have one email address per account.  Re-registering with a second email address, is not advised as it cannot be merged with the original account. 



It is also highly recommended you set up a self-serve password reminder (link) for use in the event you've forgotten your user name or password.   This may be done when initially registering, but may also be done at any time by accessing your account settings in your profile.  (The 'secret question' and answer are set up by the member --  Admins and Moderators do not have access to this information.)